Privacy Policy

Information you provide:

• Account information: name, email address, username, and password
• Profile information: bio, skills, profile photo, and portfolio items
• Payment information: bank account details or crypto wallet addresses for withdrawals
• Communication content: messages exchanged with other users
• Content you post: gig descriptions, job postings, reviews, and dispute submissions

Information collected automatically:

• Log data: IP address, browser type, pages visited, and timestamps
• Device information: device type and operating system
• Usage data: clicks, searches, and interactions within the Platform
• Cookies and similar tracking technologies

We use your information to:

• Provide, operate, and improve the Platform
• Process payments and manage escrow transactions
• Verify your identity and prevent fraud
• Send transactional emails (order confirmations, payment notifications)
• Respond to your inquiries and provide customer support
• Enforce our Terms of Use and other policies
• Comply with legal obligations
• Send promotional communications (with your consent)

We do not sell your personal information. We may share it with:

• Other users: Your public profile, gigs, reviews, and order-related messages are visible to relevant parties
• Service providers: Payment processors (Flutterwave), cloud storage (Cloudinary), email providers, and analytics services
• Legal authorities: When required by law or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

We use cookies and similar technologies to maintain your session, remember preferences, and analyze Platform usage. You can control cookies through your browser settings; however, disabling cookies may affect Platform functionality.

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or fraud prevention).

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receiving your data in a portable format)
• Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@Gigspayr.com.

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

Gigspayr is operated from the United States. If you are accessing the Platform from outside the US, your data may be transferred to and processed in the US. By using the Platform, you consent to such transfers.

We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on the Platform. Continued use after changes are posted constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact our Privacy Team at privacy@Gigspayr.com.